Job Overview
Provides a luxury dining experience in a warm and personalized manner
Replenishes water; brews and serves coffee
Clears tables using proper methods for removing dishes, glassware and silverware, ensuring that the guests’ dining experience is not disrupted
Cleans tables, chairs and floor area
Resets table quickly and according to the resort standards
Restocks bussing stations regularly. Polishes silverware, folds napkins, and stocks china, glassware, ice and clearing trays
Assists service team as necessary to ensure luxury guest experience
Creates a Grace Bay Club experience through performance that demonstrates the standards of:
Ownership – Takes personal responsibility and shows initiative in work planning and problem-solving.
Personalized Service – Shows personal attention to guests’ unique needs, interests and expectations.
Expertise – Keeps informed and demonstrates job knowledge, following all job and service standards.
Natural Approach – Provides genuine service through actions that display self-confidence, grace and courtesy to guests and colleagues
Compensation: $8.00 per Hour
Average Service Charge: $10,000 per annum
Focus on the Guest. Seek to understand the guest and internal guest and meet the needs of both the guest and the company.
Foster Teamwork. Work well in a team environment and motivate teams to sustain exceptional levels of performance.
Attend to Detail. Ensure that work is accurate, thorough and to the highest standards.
Take Responsibility. Demonstrate personal ownership of tasks and follow through to get the required results.
Communicate Effectively. Clarify and provide information so that coworkers, guests, and suppliers understand and can act.
Demonstrate understanding of the technical service skills for assigned area (i.e. food and beverage service, housekeeping, etc.)
All Grace Bay Resorts operates 7 days a week, the needs for coverage will vary greatly depending upon occupancy, available resources and expected demands. As such business work schedules will be tailored to insure the best possible coverage to meet the most crucial business needs and insure high service levels while maintaining fairness. We will endeavor to grant special requests for specific shifts and or days off, however these cannot be guaranteed.
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